Who We Are
Phydeaux is a trio of independently owned pet supply stores located in Chapel Hill, Raleigh, and Cary, North Carolina. We pride ourselves on having an exceptionally knowledgeable staff that can answer a wide variety of questions and provide guidance ranging from puppy & kitten basics to more complex nutritional inquiries. We have the largest selection of premium quality dog, cat, bird, and small animal supplies in the Triangle, all with competitive prices.
We’re proud to have been chosen as the Triangle’s favorite pet supply store for the past 11 years through the Independent Weekly’s annual Best of the Triangle awards! We were also listed in the Inc. 5000 for five years as one of the 5000 fastest-growing, privately owned companies in the US.
What We Do
Phydeaux is committed to keeping your pets safe and healthy. We personally choose every product that we carry and will not carry products that we do not deem to be 1) Safe 2) Healthy or 3) Excellent quality. We are constantly looking for new products to add to our rapidly growing line, so if you know of one that we should carry, please let us know.
We adhere to strict nutritional guidelines regarding which foods and treats we will and will not carry. We only sell the healthiest foods and treats that are available on the market today, many of which aren’t available in grocery or “big box” stores. Of the more mainstream foods available there, few meet our guidelines for excellence.
Our criteria include but are not limited to the exclusion of foods and treats that contain:
- Artificial colors or flavorings
- BHA, BHT, or ethoxyquin
Phydeaux is equally dedicated to working towards ending pet overpopulation. As a result, we have not, do not, and will never sell live animals of any kind. We work closely with and support many local shelters and animal rescue groups through adoption events and donation collection at all three of our stores. If you’re looking for a new family member, we strongly encourage you to check with your local animal shelter or rescue groups! For a list of local resources, visit Phydeaux.com.
What is Phetch?
Phetch by Phydeaux is Phydeaux’s online shopping service. We offer delivery, shipping, and in-store pickup from all of our locations. Through the Phetch website, you can browse through and shop for a huge selection of the 25,000+ items we carry in our stores. As our product lineup expands and changes, we will continue to add to and update the Phetch website daily. Don’t see something here? Email us (email@example.com), or give us a call. We will do our best to meet your needs by amending or adding shipments or deliveries, as well as prepare our website for your next order in a timely fashion.
2002- Frank Papa started Phydeaux in the fall as a tiny shop in downtown Carrboro. We expanded in that original building twice before we outgrew it!
2008- To accommodate our growing business, we moved our flagship store to a much larger location just across town in Chapel Hill.
2010- We added a second location in downtown Raleigh, in Seaboard Station.
2012- We had to expand our flagship location, now in Chapel Hill, once again!
2014- Phydeaux became a trio in September, adding a third location in Cary.
2015- Phydeaux Raleigh moves to the corner of Atlantic and Six Forks Ave.
2017- Phydeaux’s own local delivery service, Phetch launched.
…And we’ve been growing ever since! Today, Phydeaux has 36 full-time employees across all three locations.
Meet the Owner and Top Dog
In 2002, Frank had just finished a successful career as a software developer. One day, after his cat, Teddy, escaped his house through a broken window screen, he realized that there might be a need for a full-service pet supply store in the Chapel Hill area. He rented a tiny storefront in downtown Carrboro and proceeded to learn all the nuts and bolts of running a store, including how to use a cash register, how to order inventory, how to fix and clean just about everything, and most importantly, how to help customers with their pet questions. Phydeaux was a one person operation for several years until Frank hired his first employee.
Frank continues to own and manage Phydeaux today. He lives just outside of Carrboro, with his wife, Jade, and their cat, Kissyboots. When not working, Frank can often be found anywhere there are pinball machines, or out on his bicycle in the woods.